Or so we thought…
Flight cancellations do occur often due to weather. But as we learnt recently, and the hard way I might add, flights are cancelled when workers go on a strike. Its not at all pleasant to learn about flight cancellations when in a foreign city, at the fag end of a vacation, and when its a weekend and office hours have ended. There was no one to answer queries and our calls to customer care meant being on two-hour long ‘hold’. While our flight was on the next day, we had to end the suspense which entailed personally going to the airport and rebooking. Thankfully the airline executive manning the ticketing counter was very helpful despite being past her working hours. We were given confirmed tickets on another airline and now have returned home safely.
Lesson Learnt: Do carry addresses, working hours and contact numbers of local airline offices when travelling. If possible verify your booking on a working day during working hours before your actual flight. Usually airlines to offer alternatives hence one should know where to contact them as we learnt the hard way that customer care phone-calls though toll-free, are practically impossible to reach.
On another note, here is cool apparatus that we picked up on the above journey. Its a strap to carry a hand sanitiser that can be affixed to a purse or handbag. No more searching inside a bag/purse. This is from Bath & Body Works and is available in many different attractive types.