India’s BPO industry in the eye of a storm

Hi all,
Yesterday brought the startling news that India is outsourcing BPO tasks to Philippines.
The industry has graduated into many forms after beginning as mere voice processes a few years back. We now have KPOs that deal with a huge range of knowledge outsourcing jobs.

As our economy evolves, new opportunities are bound to come up. As individuals we need to assess our needs and wants, our skill sets and where we see ourselves 10 years down the line and then make a correct career choice.

My take on the current debate has been published at the following link. Do right click and open in a new tab so you can continue to browse this page…


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